Question 1

What makes Betterpay better than other merchant services providers?

Accepted Answer

At Betterpay, we have simplified the payment industry by creating a better merchant experience. We are committed to delivering better services through technology, pricing, and support. As we believe the future of payments is a world where merchants only pay the actual cost to process credit cards.

Question 2

How much will I save with Betterpay?

Accepted Answer

The amount of savings varies for each merchant, depending on their processing volume and transaction fees. However, our analysis reveals that, on average, our merchants experience savings of 40% when compared to traditional processors.

Question 3

What industries does Betterpay service?

Accepted Answer

Retail, restaurant, mobile, e-Commerce, medical, legal, accounting, professional services, hospitality and more.

Question 4

What is needed to get approved?

Accepted Answer

A business checking account
A voided check with legal business name
Tax ID Number
If you are currently accepting payments, a copy of your  merchant statement will speed up your approval process.

Question 5

How soon can I start accepting payments?

Accepted Answer

Our simple online application takes only 5 minutes to complete. The approval process is usually within 24 hours. Once approved your account specialist will contact you to go over your equipment and account details.

Question 6

How fast are funds deposited into my business account?

Accepted Answer

Funds are typically deposited into your business account within 24 hours. We also provide the option for same day deposits for approved merchants at no additional cost.

Question 7

What type of  payment methods will I be able to accept?

Accepted Answer

Betterpay payments solutions allows your customers to make purchases using a wide range of payment options such as: all major credit and debit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, customers can enjoy the simplicity of contactless payments through Apple Pay and Google Pay.

Question 8

Can Betterpay help me accept payments on my website?

Accepted Answer

Yes, Betterpay gateway solutions integrate with all major shopping carts to enable secure payment acceptance on your website.

Question 9

Can I take payments without a website?

Accepted Answer

Absolutely! No website? No problem! With our Virtual Terminal, you can swiftly and securely process payments without the need for a dedicated website. Transform your mobile phone or computer into a convenient credit card terminal, enabling you to effortlessly handle over-the-phone orders.

For seamless on-the-go or in-person transactions, we offer Pay Links. Generate custom payment requests that can be easily shared with customers via social media, text messages, or email. Additionally, with just one click, you can transform any pay link into a printable QR code, allowing customers to swiftly scan and make payments. Enjoy the flexibility and convenience of our payment solutions, tailored to meet your specific needs.

Question 10

Am I locked into a contract with Betterpay?

Accepted Answer

No, You can cancel at any time without penalty.

Question 11

What if I need help with my account?

Accepted Answer

We still believe in picking up the phone and helping you with questions or concerns. 
We offer various channels for communication, including phone, live chat, and email support, ensuring that we are readily available to assist your business whenever the need arises. Once your account is successfully set up and operational, you will be assigned a dedicated representative who will provide you with their contact information, allowing for more direct and tailored support.

Frequently Asked Questions

Merchant Services Questions

Cash Discount Questions

What makes Betterpay better than other merchant services providers?

How much will I save with Betterpay?

What industries does Betterpay service?

What is needed to get approved?

How soon can I start accepting payments?

How fast are funds deposited into my business account?

What type of payment methods will I be able to accept?

Can Betterpay help me accept payments on my website?

Can I take payments without a website?

Am I locked into a contract with Betterpay?

What if I need help with my account?

Working Discount Questions

What makes Betterpay better than other merchant services providers?

How much will I save with Betterpay?

What industries does Betterpay service?

What is needed to get approved?

How soon can I start accepting payments?

How fast are funds deposited into my business account?

What type of payment methods will I be able to accept?

Can Betterpay help me accept payments on my website?

Can I take payments without a website?

Am I locked into a contract with Betterpay?

What if I need help with my account?

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